i. If any product received by you has any issue/defect/sizing problem, then you can raise a return/exchange request. The product will be picked up from the same location where it was delivered*, or you can ship it to us yourself.
ii. We accept return/exchange requests raised within 15 days of the delivery of the order.
iii. All returned products must be unused with all original tags and packaging intact.
iv. Refund of shipping charges is not applicable.
v. To initiate a return/exchange, click here or go to Footer > Easy Returns
vi. After we receive the returned product, a quality check will be conducted and then your return would be finalized.
vii. In case you face any sizing issue after the delivery of the products, please initiate an exchange request and your product will be exchanged.
viii. Exchange is only valid once per order, as in that one exchange, all your issues will be resolved like sizing change etc.
ix. Exchange orders can't be returned/refunded. If still customer doesn't accept the exchange order/s, then the money would be refunded after deducting all the shipping and handling charges incurred.
x. Return of accessories is not applicable.
xi. Exchanges are free.
xii. If you decide to fully/partially return your order, then we will offer you a Devoted E-Gift Card of the value of your order. Use can use this Gift Card to purchase any other Devoted product/s you like, anytime in the future.
If you want money for your return, then we will deduct ₹149/- & give you your money back. This charge will get reduced to ₹99/-, if you decide to self-ship the products to our warehouse - Address - C-269, Prashant Vihar, Rohini Sector 14, New Delhi 110085
For Rest of the world, click here
Click here for the terms of conditions valid during sale
Have more questions? Refer our FAQs section or Contact Us.