Handcrafted to perfection
Handcrafted to perfection
Why pure leather?
When we say designed for generations, we mean it! And for this very reason we decided to craft our footwear with the finest grade leather due to it's unmatched properties like:
- Durability & thickness
- Water resistance
- Comfort
- Breathability
- Sustainability - byproduct of the food industry, a material that would otherwise go to waste
- Natural patina: appearance keeps getting better with age
- Temperature Regulation: adapts to temperature changes (can be worn in both summers & winters)
Testimonials
For India (for Rest of the world, click here):
i. Return/exchange requests must be raised within 7 days of delivery.
ii. Products must be unused with original tags and packaging intact.
iii. Shipping/COD charges are non-refundable.
iv. To initiate a request, click here or go to Footer → Easy Returns.
v. Defective or wrong products must be reported within 24 hours of delivery.
vi. Returned items undergo a quality check (QC) before approval.
vii. Only one exchange/return per order is allowed.
viii. Accessories, gifts, gift cards, and promotional items cannot be returned.
ix. Exchanges are free and delivered within 3–6 business days.
x. Refund options:
a. Devoted Money (lifetime validity) — Free, processed in 4–7 business days.
b. Original payment method — 5% handling/restocking fee, processed in 8–15 business days.
xi. Custom orders are non-returnable and non-refundable.
Important:
Do not remove the white seal tag (“No return/exchange if seal broken”). Requests with a broken seal will not be accepted. Customers are advised to record a video while handing over returns to the courier to show intact tags and packaging, and while unboxing and manually shipping any shipments too.
Return Process
-
Customer submits a return/exchange request.
-
Reverse pickup arranged within 2–3 business days (if serviceable).
-
Product must be packed as received with tags intact and unused.
-
After pickup:
-
Exchange: Replacement shipped immediately post it being ready and delivered in 3–6 business days.
-
Refund: After return reaches warehouse (3–7 days), QC is completed and refund is processed.
-
Additional Information
-
Returns failing QC (used, worn, odor, etc.) will be sent back to the customer.
-
Items returned without original tags/packaging will only receive store credits, not bank refunds.
-
Incorrect bank details or failure to share bank details within 20 days will result in store credit issuance.
-
Custom products cannot be returned/exchanged under any circumstances.
-
Reverse pickup is attempted twice. If unsuccessful, the customer must ship the item to C Prashant Vihar, Sec-14, New Delhi 110085, India.
For further details view our terms & conditions here.
You can track your order by clicking here.
Also, details regarding tracking your order are sent to you via email/sms as soon as your order is shipped from our warehouse.
Have more questions? Refer our FAQs section or Contact Us.
Packed & marketed by:
Devoted
C-269 Prashant Vihar 2nd floor Delhi 110085 India
Country of origin: India
