FAQs

My Account and Orders

Orders

What should I do if my payment fails?

How Do I Place an Order?

While placing my order via the online payment method, the order wasn't successful but the money got deducted. How will I get my money back?

Benefits of paying online?!

Customs

All Payments Methods Available

My Account

How will my order be delivered?

Where can I see all my orders?

Returns, Refunds and Cancellation

Cancellation

How can I edit/cancel my order?

Returns

Our Return Policy.

Sale Terms & Conditions

Refunds

How long does it take to refund the money?

Shipping and payments

Payments

Are there any extra charges for shipping?

Is it safe to make online payments?

Are there any hidden charges?

Are there any cash on delivery charges?

Terms & conditions of the Paypal cashback offer

Shipping

Why is cash on delivery not applicable on my order?

Details on Shipping charges.

How can I track my order?

Details regarding our shipping process.

Miscellaneous

Others

Do you accept bulk orders?

Can I avail discount coupons?

Where is my order's bill?